F.A.Q.s

Shopping Information

What Shipping Methods Are Available?

 

“We Ship Internationally”
Tracking Information: You will receive an email with a tracking number once your order has been shipped.
How Long Will It Take To Get My Package?

We undertake under normal conditions to dispatch your order to the delivery address supplied within a maximum of three weeks unless we advise differently.
Please bear in mind that all orders are hand-made and that the specific item that you have ordered may be temporarily out of stock.

If for any reason we are unable to effect delivery within the specified period we will advise you accordingly, and you will have the option of cancelling the order.

During certain periods of the year such as Christmas, high demand may be experienced so order early to avoid disappointment.

Payment Information

What Payment Methods Are Accepted?

Payment methods include Payfast and Credit Cards as well as EFT’s.
Payfast is a safe and easy way make payments online. When you select Payfast as the payment method, you will be linked to the Payfast site.
Payfast can be used to purchase items by Credit Card (Visa & MasterCard).
1. After viewing your items in your Cart, you can click and check out with Payfast, you will then leave our site and enter the Payfast payment site
2. You can sign in to your Payfast account, or you can create a new one if you do not yet have an account
3. Follow the Payfast prompts.
4. The Payfast payment may take 3-5 business days to be confirmed.